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Air Miles Taking a Beating

This Air Miles expiry policy coming into effect on December 31, 2016 is really damaging their reputation. Basically, effective December 31, 2016, Air Miles reward miles that are more than 5 years old will begin to expire on a quarterly basis (March 31, June 30, September 30 and December 31). The program started back in 1992, and if people haven’t redeemed since then, they are probably panicking to redeem them now.

As a result of this upcoming expiry policy change, there are news articles such as:

Granted, there are equally just as many reviews by people giving tips on how to redeem your Air Miles:

Personally, I’ve been taking the earn and burn approach with Air Miles. Another change I made is in my redemption strategy. I no longer aim for big ticket rewards anymore. I have been targeting smaller reward items. It became way less frustrating for me once I made the switch.

If you are sitting on a bunch of miles, then I would go for hotels or flights. You can book a reward for a trip that falls after December 31, 2016. So long as you book your trip before that date.

That being said, I am more curious what everyone else’s thoughts are about Air Miles? Are these news reports accurately Air Mile members? Are people really going to give up their accounts because of all the frustration?

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Pointshogger aims to provide analysis and updates on earning loyalty reward points and maximizing the value of your points. We hope to inspire our readers to experience the joy of travel and make the most out of what they've already got!

  • Ottawa | Vancouver
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