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Nexus Cards revoked from all Canadian Permanent Residents with Citizenship in Restricted Countries

CBC News reported that the Canada Border Services Agency that Nexus memberships have been revoked from all Canadian permanent residents with citizenship in any one of the seven majority-Muslim countries affected by the U.S. travel ban.

The news report goes on to say that even some Canadian-born dual citizens have reported that their Nexus memberships have been revoked.

I have never really wanted to discuss the political side of things on my blog, so I will continue to remain silent on that. This post is more about discussing the facts of the matter, as well as options for recourse.

List of Restricted Countries

Newly elected President of the United States, Donald Trump, has issued an executive order barring entry to passport holders of 7 specific countries, which are as follows:

  • Iran
  • Iraq
  • Libya
  • Somalia
  • Sudan
  • Syria
  • Yemen

Here’s a FAQ from the Canadian Border Services Agency regarding the Nexus program. Note that the application processing fee is a non-refundable $50 (Can or US) for a five-year membership, while children under 18 are free.

Recourse for Cancelled Memberships

I was trying to dig through what recourse people have when their memberships are cancelled. Indeed I found something.

If the membership has been cancelled by the Canadian government, the person can request a review with the Canada Border Services Agency’s Recourse Directorate within 90 days from the date of cancellation. The first day counts from when the person is immediately when notified in person or 15 days after the notice is mailed.

If the membership has been cancelled or revoked by United States Customs and Border Protection, the person can contact the U.S. supervisor at a NEXUS Enrolment Centre to schedule an appointment to obtain additional information or write to the United States Customs and Border Protection Trusted Traveler Ombudsman.


Regardless of the rationale, this is an unfortunate situation which will probably cause some animosity. It is too bad that such extreme measures had to be taken, justified or not.

My only wish for everyone is safe travels!

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Pointshogger aims to provide analysis and updates on earning loyalty reward points and maximizing the value of your points. We hope to inspire our readers to experience the joy of travel and make the most out of what they've already got!

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