After a United Airlines flight between Chicago and Louisiana was overbooked, they initially asked for volunteers to leave the flight, after they were already on the plane. No volunteers showed their hands, so they randomly selected a person, and dragged him out.
It is a pretty brutal scene.
My thought is, how are they selecting someone already on the plane to disembark? Shouldn’t they stop loading new passengers as soon as the plane is full? I really feel like they should have handled this better at the gate, rather than on the plane.
I suspect that I may be missing some facts?